Privacy Policy
Last Updated: July 30, 2024
At Khane Khana, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services as a delivery partner.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes your name, contact details (email address, phone number), and date of birth for identity verification.
- Delivery Information: Details about your deliveries, such as pickup and drop-off locations, delivery times, and earnings.
- Device Information: Information about the device you use to access our services, including the model, operating system, and IP address.
- Usage Data: Information about how you use our services, such as the features you use, the pages you visit, and the time spent on our platform.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and Improving Services: To facilitate deliveries, manage your account, and optimize routing and service quality.
- Communications: To send you important updates, notifications, and promotional materials.
- Customer Support: To assist you with any inquiries or issues you may encounter.
- Safety and Security: To ensure the safety and security of our platform and users.
- Legal Compliance: To comply with applicable laws and regulations.
Data Sharing and Disclosure
We may share your information with:
- Customers: For delivery purposes, we may share your contact information with customers and other delivery partners.
- Service Providers: We may engage third-party service providers to assist with various functions such as payment processing, data analysis, and technical support.
- Legal Authorities: We may disclose your information if required by law or in response to legal requests.
Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have the right to:
- Access and Update: Access and update your personal information through your account settings.
- Opt-Out: Opt-out of receiving promotional communications.
- Data Deletion: Request the deletion of your account and associated data, subject to certain exceptions.
Please contact us if you have any questions or concerns about your privacy or this Privacy Policy.